Troubleshooting

Lync Log File Locations
Lync client and server log file locations.

Lync Windows Client Logs 
Lync 2013: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracing
Lync 2010: %userprofile%\tracing

Log File: Lync-UccApi-#.UccApilog

Lync Web App Logs 
Add ?sl=1&log=full to the end of your meet url to enable detailed logging
e.g. https://meet.lync.co.nz/andrew/asea234ds?sl=1&log=full

Log location: %userprofile%\AppData\Local\Microsoft\LWAPlugin\Tracing and look for a file name
Log file name: LWAJSPersistent#.log

Lync Server Logs
Lync 2010/2013 tracing - C:\Windows\Tracing

Address Book URL's
Make sure that you can browse to the following URL's. You should receive an authentication challenge.

https://<internal or external web services URL>/abs/handler
https://<internal or external web services URL>/abs/handler/GroupExpansion/Service.svc

Lyncdiscover URL
https://lyncweb.domain.com/Autodiscover/AutodiscoverService.svc/root

Mobility MCX Service URL
https://lyncweb.domain.com/mcx/mcxservice.svc/mex

Web Apps
Service URL - https://ExternalWAC.domain.com/hosting/discovery

Edge Replication Service
https://<Edge Internal>:4443/ReplicationWebService

Lync Troubleshooting Tools
This is a collection of tools that I regularly use when troubleshooting a Lync client or server issue.
Thanks to the LinkedIn community for expanding on this list. When time permits I will elaborate further on all the troubleshooting tools mentioned.


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