Lync client and server log file locations.
Lync Windows Client Logs
Lync 2013: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracing
Lync 2010: %userprofile%\tracing
Log File: Lync-UccApi-#.UccApilog
Lync Web App Logs
Add ?sl=1&log=full to the end of your meet url to enable detailed logging
e.g. https://meet.lync.co.nz/andrew/asea234ds?sl=1&log=full
Log location: %userprofile%\AppData\Local\Microsoft\LWAPlugin\Tracing and look for a file name
Log file name: LWAJSPersistent#.log
Lync Server Logs
Lync 2010/2013 tracing - C:\Windows\Tracing
Address Book URL's
Make sure that you can browse to the following URL's. You should receive an authentication challenge.
https://<internal or external web services URL>/abs/handler
https://<internal or external web services URL>/abs/handler/GroupExpansion/Service.svc
Lyncdiscover URL
https://lyncweb.domain.com/Autodiscover/AutodiscoverService.svc/root
Mobility MCX Service URL
https://lyncweb.domain.com/mcx/mcxservice.svc/mex
Web Apps
Service URL - https://ExternalWAC.domain.com/hosting/discovery
Edge Replication Service
https://<Edge Internal>:4443/ReplicationWebService
Lync Troubleshooting Tools
This is a collection of tools that I regularly use when troubleshooting a Lync client or server issue.
- Transport Reliability IP Probe
- Speed Test
- Remote Connectivity Analyser
- Lync Downloads List
- Lync Monitoring Server Reports
- Remote UC Troubleshooting (RUCT) - SRV record, certificate retrieval, Federation and connectivity testing
- PortQuery (config for Lync)
- Lync Synthetic Transaction cmdlets (Test-CS*)
- Telnet (I will put together a list of server/ports to test)
- Lync troubleshooting tools by James Cussen
- Lync ICE Warning Flag Decoder
- Wireshark - Getting Started | Decrypt Lync Communications
- Microsoft Network Monitor (traffic sniffer)
- Fiddler (http / https traffic analyzer)
- Lync Server 2010, Stress and Performance Tool
- Lync Resource Kit 2010 | 2013
- Snooper 2010 - uccp client and server log parser
- dbanalyze (used for querying SQL backend, to get pool, user and conference information)
- Lync Server 2013 Debugging Tools
- Snooper 2013 - uccp client and server log parser
- OCSLogger (included with Lync 2010)
- OCSTracer (included with Lync 2010)
- Server Event Logs (you knew that already though!)
Thanks to the LinkedIn community for expanding on this list. When time permits I will elaborate further on all the troubleshooting tools mentioned.
Excellent stuff
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