If you are thinking of hosting a web site in New Zealand you've probably come across 24/7 Hosting.
I moved my sites to them a month ago and have had nothing but trouble with their support. I also paid for a service that I did not receive, and after many attempts to make contact, I am yet to receive a response let alone a refund!!
I am not alone either, I suggest having a read of these forums:
http://www.geekzone.co.nz/forums.asp?forumid=86&topicid=142666
http://www.scambusters.co.nz/forum/viewtopic.php?f=9&t=5985&sid=9b8e73de7d2c9bd450b45f14f169a241
http://www.nocowboys.co.nz/businesses/24-7-Hosting
Proceed with caution with these guys.
I've given up! These guys had been the worst experience I've ever had and still leaves a very bad taste in my mouth. I've been without email and a website since last Thursday and their phone lines are now disconnected.
ReplyDeleteFortunately I have found a very patient fellow at http://web2mobile.co.nz/ which is currently working through transferring my file.
I wouldn't even say proceed with caution. I just wouldn't even go there!
In my opinion they must be going down the spout, they don't respond to tickets (some have been deleted) and I can no longer access my control panel, WHM, account, etc. Phone numbers all disconnected and no means of contact. The director appears to not live in NZ.
ReplyDeleteI would stay away - my I tried to get my EPP to transfer my .com domain elsewhere. I was told to contact Voyager, I did and got told my domain name is registered in Panama. I looked at Whois and I am not even down as the Admin or Registrant contact - the Panama company is. On Paper I don't even own the domain I am paying for, certainly not expecting to be able to keep it.
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