Tuesday, 23 September 2014

Disable Telephony in Lync 2013 Client

There may be situations where you need to disable audio/video telephony in the Lync client. This is particularly useful where you want to deploy Lync in a terminal services/session host environment, and don’t want users to be able to answer audio/video calls. The result in the Lync client is the removal of any audio/video settings or actions. Additionally inbound audio video call notifications will not be receive.


To disable telephony the following registry key needs to be added:

Reg Add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Office\15.0\Lync" /V "TelephonyMode" /D 5 /T REG_DWORD /F


Note: You can also add this to HKEY_CURRENT_USER

You can also do this manually in regedit. You will first need to create the keys Office -> 15.0 -> Lync, then a DWORD with the following values















Other Options

0: PC to PC Calls only (default)
1: Enterprise Voice
2: Remote Call Control
3: Enterprise Voice with PBX Integration
4: RCC but PC to PC disabled
5: IM & Presence Only


2 comments:

  1. (sorry if this is a duplicate comment): Are you aware of any way to disable Lync Call without disabling Video capability? My company wants to use a third-party product (Avaya) to manage calling from Lync, but wants to keep Lync's video options in the UI. Having both Lync Call and the Avaya add-in visible to the user would be confusing to say the least.

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  2. Hey Ellen, Cant say I have had that requirement before so I'm not sure. Here are the options available toTelephonyMode:

    0: PC to PC Calls only (default)
    1: Enterprise Voice
    2: Remote Call Control
    3: Enterprise Voice with PBX Integration
    4: RCC but PC to PC disabled
    5: IM & Presence Only

    Doesn't appear to be a Video only option but you could try PC to PC only.

    Let me know how you get on.

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